Question 1

Can I use my existing watering devices?

Accepted Answer

Yes, you can!
Simply use our patented Nozzle Connector.
(www.hosesafe.com.au/product-page/nozzle-connector)
Check that your watering device has the widely used 12 mm spigot.(https://static.wixstatic.com/media/feaf69_9d4f7a65856546909114b1dd05a372e7~mv2.jpg)
The spigot fits with our Nozzle Connector. Here are some examples.(https://static.wixstatic.com/media/feaf69_674694a909114590b95e7570e1f282c4~mv2.jpg)

Please see Nozzle Connector Assembly instructions (https://feaf69f0-db06-4308-8bec-f2f20f9eb45d.usrfiles.com/ugd/feaf69_8e2e1e2b33284d4f875be721951c0fd9.pdf)here.

Once your watering device is fitted with the Nozzle Connector, you can connect it to any other part of our HoseSafe system.

Please see more Assembly Instructions (https://feaf69f0-db06-4308-8bec-f2f20f9eb45d.usrfiles.com/ugd/feaf69_d985cb089bef48e48b4019f723002b5d.pdf)here.
Most of your existing watering devices like hoses, spray nozzles, sprinklers, pressure washers, etc. can all be connected together in an irrigation system that suits you!

Question 2

What size garden hose is compatible with HoseSafe Hose Connector?

Accepted Answer

Our Hose Connector-12 is compatible with flexible garden hoses with an inner diameter of approximately 12 mm and a wall thickness of 2-3 mm. Please note that all garden hose dimensions are approximate as they are made from flexible polymer resins.

Please see Assembly Instructions for Hose Connector-12 (https://feaf69f0-db06-4308-8bec-f2f20f9eb45d.usrfiles.com/ugd/feaf69_a9afb4c6ef964ffb8fddfe8d0e63b48f.pdf)here.

Our Hose Connector-18 is compatible with flexible garden hoses with an inner diameter of approximately 18 mm and a wall thickness of 2.5-3.5 mm. Please note that all garden hose dimensions are approximate as they are made from flexible polymer resins.

Please see Assembly Instructions for Hose Connector-18 (https://feaf69f0-db06-4308-8bec-f2f20f9eb45d.usrfiles.com/ugd/feaf69_e4c33aa18f314c9e82329c0a2b7c4d68.pdf)here.

Tip: As your hose is made from tough polymer resin - insert hose ends in warm water for 1-2 minutes to make them softer, then assemble the Hose Connectors.

Question 3

What size garden tap is compatible with HoseSafe Tap Connector?

Accepted Answer

Most outdoor garden taps are with 3/4-inch or 1-inch threaded outlet.

If your tap has a 3/4 inch thread (https://static.wixstatic.com/media/feaf69_259dec6e054b4efc8ca1eb43ed0a6763~mv2.jpg)- use the free Adaptor (https://static.wixstatic.com/media/feaf69_f1849cbe15854e87a65c7525251fc03d~mv2.jpg)included with our Tap Connector.

If your tap has a  1-inch thread (https://static.wixstatic.com/media/feaf69_33dcff91ae0f4a15920da0d88a508515~mv2.jpg)- Tap Connector fits directly to it.  Please unscrew and remove the Adaptor (https://static.wixstatic.com/media/feaf69_9ed65eb922644408a1b26ae836bb5728~mv2.jpg)first.

Please see Tap Connector Assembly instructions (https://feaf69f0-db06-4308-8bec-f2f20f9eb45d.usrfiles.com/ugd/feaf69_6e03f9eef2cd471eb7ddbff1b665a849.pdf)here.

Question 4

How do I know what is the thread size on my garden tap?

Accepted Answer

To know this, it’s best to measure the outside diameter of your tap’s outlet thread.
The threads are usually made to British Standard Pipe (BSP) specification.
1-inch BSP thread has an outside diameter of around 33.3 mm, see it here.(https://static.wixstatic.com/media/feaf69_33dcff91ae0f4a15920da0d88a508515~mv2.jpg)
3/4-inch BSP thread has an outside diameter of around 26.5 mm, see it here.(https://static.wixstatic.com/media/feaf69_259dec6e054b4efc8ca1eb43ed0a6763~mv2.jpg)
Both of the above sizes are compatible with our Tap Connector.(www.hosesafe.com.au/product-page/tap-connector)

Please see Tap Connector Assembly instructions (https://feaf69f0-db06-4308-8bec-f2f20f9eb45d.usrfiles.com/ugd/feaf69_6e03f9eef2cd471eb7ddbff1b665a849.pdf)here.

Question 5

Can I use more than one hose?

Accepted Answer

You sure can by using our Three Way Connector.(www.hosesafe.com.au/product-page/three-way-connector)
You can attach the Three Way Connector directly to our Tap Connector and to two Hose Connectors.
Or, attach it further downstream to three Hose Connectors to split the hose line in two or more branches.

Please note: same Three Way Connector can be attached to Hose Connector-12, to Hose Connector-18, to Tap Connector and even to Nozzle Connector giving you great flexibility in watering your garden!

Please see Three-Way Connector Assembly instructions (https://feaf69f0-db06-4308-8bec-f2f20f9eb45d.usrfiles.com/ugd/feaf69_7cfbc1ec787b43e7bf1f2a5f14660f5e.pdf)here.

Question 6

I have hoses with different size - can I connect them together?

Accepted Answer

Of course you can!

Hose Connector-12 and Hose Connector-18 can be joined together directly. This allows you to connect your 18 mm (3/4 inch) hose with your 12 mm (1/2 inch) hose. No adaptor is required.

Remember: you can join together any number of HoseSafe connectors - regardless of type and regardless of size!

Please see How-to-join-hoses Assembly instructions (https://feaf69f0-db06-4308-8bec-f2f20f9eb45d.usrfiles.com/ugd/feaf69_aedc93f4b65d405e8faf4243bb738e0f.pdf)here.

Question 7

Are HoseSafe connectors watertight?

Accepted Answer

They are.

We’ve designed our products to guarantee a leak and burst-proof experience, even on a hot sunny day and a high domestic water pressure.

Tip: Lasting performance of our connectors is ensured by our innovative design and enduring materials.

Please follow our Assembly Instructions (https://feaf69f0-db06-4308-8bec-f2f20f9eb45d.usrfiles.com/ugd/feaf69_d985cb089bef48e48b4019f723002b5d.pdf)when you are joining HoseSafe connectors with your existing watering appliances.

Question 8

I run an industrial-sized farm, is HoseSafe up to the task?

Accepted Answer

Our connectors are perfect for use on farms, due to their strength and performance.
HoseSafe connectors can withstand high impact and will perform even during the hottest summer day.
A plus is that any HoseSafe connector can join with any other of our connectors and blend seamlessly into most existing watering systems.

Question 9

Are your products universal?

Accepted Answer

Yes, all of our connectors fit with each other.

Question 10

Is HoseSafe easy to use?

Accepted Answer

We make our connectors to be worry-free.
We designed them with ease-of-use in mind as we found that many hose connectors on the market were inconvenient to use due to their poor performance.

Question 11

I’m interested in buying in bulk. Do you offer discounts for bulk purchases?

Accepted Answer

We always welcome bulk purchases. Please contact us via our contact page.(www.hosesafe.com.au/contact)

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